About Reingold

Reingold is a full-service marketing and creative firm in Alexandria, VA. For more than 40 years, we’ve been driven by a simple mission: to help organizations –– whether in the government, nonprofit, or business sector –– as they strive to make the world a better place. We hire top-notch talent to develop and launch compelling, inventive communications campaigns, leveraging the latest technology and digital media strategies that enable our clients to meet their audiences where they are.
 
We’re proud to say we’ve built a team of curious, passionate pros — from marketers and tech wizards to designers and strategists — who love what they do and bring their A-game every day. We take our work seriously, but not ourselves. We believe great ideas come from collaboration, humor, and a little bit of fun along the way.
 
When you work at Reingold, you get more than a job, you get a community. We offer competitive salaries, a comprehensive benefits package, a dynamic hybrid work environment, a vibrant workplace and growth opportunities in a variety of specialty areas. That means when we find great people (and they find us), they stick around for the long term.

That's where you come in. We’re looking for a part-time (20 hour/week) Logistics and Fulfillment Program Manager to lead client-focused fulfillment projects, coordinate logistics solutions, and act as the main point of contact between our client-facing project teams and warehouse operations team. This role is less focused on traditional warehouse supervision and more on efficiently managing projects and ensuring that fulfillment solutions meet client expectations and business standards.

The Logistics & Fulfillment Project Manager is a part-time, hybrid role based across Reingold’s headquarters in Alexandria, VA, our warehouse in Savage, MD, and remote work. This position is expected to average approximately 5 hours per day. Time will generally be distributed across locations during the week (typically two days at HQ, two days at the warehouse, and one day remote), though the schedule may flex based on operational priorities. This position exists to ensure the seamless planning, coordination, and execution of logistics and fulfillment projects that directly support client delivery and internal project success. Serving as the primary bridge between project coordinators, warehouse operations, and external logistics partners, this role owns timelines, accuracy, efficiency, and continuous improvement across all fulfillment activities.

In this role, you lead end-to-end logistics projects—from kickoff through delivery—while developing and maintaining SOPs, managing documentation and budgets, and monitoring key performance metrics. You proactively solve problems, anticipate client and operational needs, and drive process improvements that enhance accuracy, safety, and the overall client experience. If you thrive in a fast-paced, hands-on warehouse environment, enjoy collaborating across teams, and take pride in operational excellence, this role offers the opportunity to make a visible, tangible impact every day.

Here’s the work you’ll do:

Essential Functions:

• Serve as the primary contact for project managers and warehouse operations team, understanding and leading their fulfillment and logistics needs, timelines, and expectations
• Develop, manage, and execute logistics and fulfillment projects from initiation to completion, ensuring goals are met on time and within scope and budget

• Develop and implement SOPs to ensure accuracy, safety, and efficiency in all warehouse activities
• Collaborate with cross-functional teams—including warehouse, project delivery, and finance teams—to deliver seamless project execution
• Coordinate with third-party warehouses, shipping carriers, and logistics partners to ensure efficient and accurate order fulfillment
• Monitor and analyze key metrics (e.g., order accuracy, fulfillment speed, inventory accuracy, shipping costs) and report on performance
• Develop and implement process improvements for logistics operations, focusing on enhancing client experience and operational efficiency
• Manage project and warehouse documentation, timelines, budgets, monthly invoices and contracts
• Anticipate and proactively resolve issues related to orders, deliveries, or client accounts
• Conduct quality and maintenance checks on reusable event inventory (e.g. tablecloths, pens, tape) and coordinate with project teams to replace or dry-clean materials as needed
• Ensure all logistics activities comply with company policies, client requirements, and relevant regulations

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time.

This role is a good fit for someone with these qualifications, experience and skills:

Required Qualifications:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field (preferred)

• 5+ years of experience in warehouse operations, logistics, and project management, preferably in a supervisory role
• Excellent interpersonal and communication skills with a client-first mindset
• Strong analytical, problem-solving, and negotiation skills
• Strong understanding of warehouse management systems (WMS), inventory control, and order fulfillment best practices (experience with WooCommerce preferred)
• Demonstrated experience working with shipping carriers (e.g., FedEx) to schedule, track, and resolve shipment issues.Confidence working in a fast-paced, dynamic environment, collaborating with both internal teams and external partners
• Ability to obtain a Secret Secrity clearance. Must be U.S. Citizen.

Preferred Qualifications:

• Forklift license experience and pallet jack experience

Work environment and physical requirements:

• Ability to lift and carry up to 50 pounds.
• Must be able to stand, bend, and move items for extended periods
• Requires frequent lifting, pushing, and pulling of equipment

Travel: Must be able to travel between the headquarters office in Alexandria, VA and the warehouse location in Savage, MD.

Supervisory Responsibilities: This position will not have direct reports but will be expected to mentor junior teammates and to lead by example and influence. The role also provides oversight of select client materials housed at the warehouse.

Reingold is dedicated to providing equal opportunity for individuals of all abilities. If you require assistance or need accommodation at any stage of the application process because of a disability or medical condition, please feel free to email [email protected] or contact a member of the People & Experience team at 202-333-0400.

Reingold has a policy of maintaining a workplace free of drugs and alcohol. For access to the full policy, which is part of the Reingold Employee Handbook, email [email protected]. Reingold ensures a safe, healthy, and productive work environment for its employees and others. All applicants are advised that full compliance with this policy is a condition of employment at Reingold.

Applicants must have authorization to work for any employer in the United States. We are currently unable to sponsor or to take over sponsorship of an employment visa. U.S. citizenship may be required for future project assignments that involve access to classified information. Candidates must be able to obtain and maintain a U.S. government security clearance if required.

Reingold is proud to be an Equal Opportunity Employer. We invite applications from all interested individuals including veterans and persons with disabilities.